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Auto-recharge automatically adds credits to your account when your balance drops below a threshold you set. This prevents unexpected instance termination during long-running workloads.

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How It Works

  1. You set a threshold — the credit balance that triggers a recharge
  2. You set a recharge amount — how many credits to add when triggered
  3. When your balance drops below the threshold, Runcrate automatically charges your default payment method and adds credits

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Setup

1

Go to Billing

Navigate to Dashboard → Billing.
2

Find the Auto-Recharge Section

Look for the auto-recharge banner at the top of the billing page.
3

Enable Auto-Recharge

Toggle auto-recharge on.
4

Set Threshold

Enter the credit balance that should trigger a recharge (e.g., $10).
5

Set Recharge Amount

Enter how many credits to add each time (e.g., $50).
6

Save

Click Save to activate.
You must have a default payment method set before enabling auto-recharge.

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Configuration Tips

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Example Configurations

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Disabling Auto-Recharge

To turn off auto-recharge:
  1. Go to Dashboard → Billing
  2. Toggle auto-recharge off
  3. Click Save
Your existing credit balance will not be affected. Credits will simply deplete without automatic replenishment.

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Troubleshooting

Check that your default payment method is valid and has sufficient funds. Also verify that the threshold is set correctly — the recharge triggers when your balance drops below the threshold, not at exactly the threshold.
If your usage rate is very high, your balance may drop below the threshold again shortly after a recharge. Increase your recharge amount to cover a longer period.
If the auto-recharge payment fails, check your default payment method in the billing settings. Update or replace the card if needed. Failed auto-recharges do not retry automatically — you may need to add credits manually.
Make sure you have at least one payment method saved and set as default. Add a payment method first, then enable auto-recharge.